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Frequently asked questions

Browsing profiles, contacting someone, publishing your own: answers to your questions.

Contents32

Browsing

Do I need an account to browse the profiles?

No. Browsing is open and free, with no account and no sign-up: there is no visitor account. You are only asked, on the way in, to confirm that you are of age.

What does “Verified identity” mean?

Before a profile is published, a member of our team reviews the person’s identity document and a selfie in which they hold it next to their face. They check that the document is valid, that it belongs to an adult and that it really is the registered person’s own. Without this check, no profile is published. A duo profile brings together its members’ accounts: each member had their identity verified by our team before creating or joining the duo, and the profile is online only as long as both stay verified and linked, and want it to be.

The check does not vouch for the profile’s photos or texts, which the person chooses and writes themselves: the selfie is never compared with the profile’s photos. If a photo or a profile looks fake to you, report it from its page.

What does “Available now” mean?

It means that the moment you are looking, in Swiss time, falls within the hours the person has entered. It is not a live status: the site does not know whether they are free right now. “From 14:00” or “Back on Monday” tell you when they are next available. A profile marked “By appointment”, or with no hours, is never shown as “Available now”. To be sure, get in touch.

Are profiles translated into my language?

In part. What the person picks from lists is shown in the language you are reading the site in: their category, their service, their city, their practical info and the languages they speak, if they have given them. Their headline and introduction stay as they wrote them, in their own language.

Why has a profile disappeared?

The person may have paused their profile, hidden it in the country you are browsing the site from or closed their account; a duo profile may have ended; or our team may have suspended or removed it. Its page can then no longer be reached, and the site does not give a reason. During an announced absence, the profile leaves the lists but its page stays online, showing the return date; afterwards, the profile comes back to the lists on its own.

Getting in touch

How do I contact someone?

On their profile page, under the contact button, you can already see how to reach them: call, WhatsApp or Telegram. Press “Show the number” (“Show the contact” if they only give a Telegram username): their number, if they give one, and their WhatsApp or Telegram buttons appear, depending on what they chose. These buttons open the chat with a pre-filled message saying that you saw their profile on IntimX.

You then deal with them directly: IntimX has no messaging service, takes no bookings and plays no part in your meeting.

Will the person or IntimX know who I am?

Not through IntimX. You have no account, and the site uses no trackers and no advertising or audience-measurement cookies. When you visit a profile, request a contact or share the profile, it is counted: the person only sees totals, never who you are. To count each connection only once a day, the server keeps, for a while, a fingerprint of your connection, computed with a secret key and changing every day, and not your IP address. The site also counts its own page views, in totals; to count each visitor of the day only once, it uses a fingerprint of the same kind. Neither is computed if your browser sends the Global Privacy Control signal: nothing is then counted for a profile, and the site’s pages are counted without it. To hide the profiles that their provider hides in your country, the server deduces that country from your connection, without linking it to you: it enters only the site’s totals. Lastly, as on any website, the server keeps, for a limited period, a technical record of the pages requested, with your IP address reduced to its network: our privacy policy explains all this in detail.

When you call or message the person, however, they see your number or your WhatsApp or Telegram account: that happens outside IntimX.

Who sets the rates, and how do I pay?

Each person sets their own rates, by duration and in Swiss francs, or shows “Rates on request”. The payment methods shown are the ones they accept. Everything is settled directly with the person: IntimX arranges no service, does not invoice it and takes no commission; no payment goes through the site.

Reviews and reports

Can I leave a review, or save a profile as a favourite?

No: IntimX has no reviews, ratings or favourites, and no visitor account. To find a profile again, keep its link: on its page, “Share this profile” copies or sends it, and a profile’s address no longer changes after its first publication. A problem with a profile? Report it from its page.

How do I report a profile?

On every profile page, press “Report this profile”, choose a reason from the list and, if you wish, add details. No account needed. A member of the team reviews every report, starting with those about a minor. From the same connection, a profile counts only one report a day. A report about a minor or an illegal activity counts even after another one. In an emergency (a minor, human trafficking) or for a request from the authorities: legal@intimx.ch.

My photos or my number are published without my consent: what can I do?

Report the profile from its page, with no account: press “Report this profile” and choose the reason “Fake profile or stolen photos” or “Forbidden contact details or content”, with any useful details. A member of the team reviews every report. Publishing a person’s photo or contact details without their consent is against our terms of use. If the situation is serious or urgent, also write to legal@intimx.ch.

Age and the magazine

Why am I asked my age?

The site is for adults only: you are asked to confirm your age on your first visit. Your answer is kept for 365 days in this browser by a technical cookie, with no tracking.

How do I receive the magazine’s articles?

Enter your e‑mail address in the magazine’s form. If it is not already subscribed, we send you a confirmation e‑mail, and nothing else until you click the link in it. You then receive the articles we announce, in your language, and nothing else. Every e‑mail contains a link to unsubscribe.

When you unsubscribe, we keep only a fingerprint of your address, used solely so that we never write to it again. If it is entered again, the address itself is kept only while its confirmation is pending, 7 days at most, and it never receives more than one confirmation e‑mail every 7 days, nor anything else without a click. To come back, simply subscribe again and confirm once more.

Getting started

Is it really free?

Yes. Registering, publishing your profile and being listed on IntimX are free, and IntimX takes no commission: you agree your rates and your meetings directly with your clients. No bank card or payment details are required.

How do I publish my profile?

Step by step, at your own pace:

  • create your account: a display name, which cannot be changed afterwards, an e‑mail address and a password;
  • confirm your address with the link in the welcome e‑mail;
  • in your provider area, complete your profile (headline, service, category, city, and a number or a Telegram username to reach you) and add your photos, recommended but not required;
  • have your identity checked: an identity document and a selfie with a code.

Then you publish whenever you wish. Your provider area always shows the next step and everything still missing.

What rules must I follow? Do I have to register with the authorities?

Your profile must follow our terms of use:

  • adults only;
  • photos that show you, and photos and texts you hold the rights to;
  • no contact details in your texts or on your photos: no number, no Telegram name, no link; the contact button gives them to the visitor who asks for them;
  • no pornographic photos;
  • no prohibited content.

The obligations tied to your activity remain your responsibility: those of your canton, such as registering with the authorities, and, if you do not have Swiss nationality, the permit to work in Switzerland or, for a national of the European Union or EFTA who has come for a short period, the notification made before starting. Every moderation decision is taken by a person, and a measure taken on your profile shows in your provider area, with its reason.

Identity and discretion

Why have my identity checked, and who sees my documents?

The check is required before any profile is published: a member of our team reviews your identity document, checks that you are at least 18 years old and compares your face, on the selfie, with the photo on the document.

You submit:

  • your first name, last name and date of birth;
  • the front of an identity document: passport, identity card, Swiss foreign national permit (B, C, L or G), or a foreign identity document; one from a state outside the European Union and EFTA is not enough: in that case, submit your foreign national permit;
  • a selfie: you hold the document next to your face, together with a sheet of paper on which you have written by hand the code shown on the page;
  • if you wish, the back.

To work in this trade in Switzerland, foreign nationals law requires an authorisation: for a foreign national permit, the team also checks its type and its validity, and records its end date: we warn you by e‑mail before that date comes.

Your identity documents and your selfie are stored encrypted. Only an authorised member of the team consults them, and every consultation is logged. Your selfie is never published, nor compared with the photos of your profile. On the site, people see only the name you choose: the name and date of birth you give for the check, and your e‑mail address, are never used there. How long we keep your documents: see our privacy policy.

How long does the check take? And what if my file is refused, or has to be redone?

We do not promise a turnaround time: a person reviews every file, and you receive an e‑mail as soon as a decision is made. Meanwhile, you can complete your profile and add your photos; the file you submitted can no longer be changed.

If the file is refused, the reason shows on the “Identity” page of your provider area, and you can submit a new one, with a new selfie showing the new code the page gives you.

The team may also ask you for a new check, even after an approval: an e‑mail tells you, the reason shows on the same page, and your profile leaves the site until your new file is approved. You then publish it again from your provider area.

Who sees my name, my number and my photos?

On the site, people see only the name you choose: the name and date of birth you give for the check, and your e‑mail address, are never used there. The site shows no map and no address: only your city and your canton.

Your number is not written on your profile page: it is shown only to a visitor who presses “Show the number”, never to search engines. But any visitor who presses that button sees it: only give a number you are willing to give your clients. Would you rather not give a number? A Telegram username is enough.

Your photos are published without their hidden data: no place, no device, no date. IntimX does not, however, blur faces or add a watermark: if you do not want to be recognisable, choose photos in which your face does not appear, or blur it before uploading them.

A published profile is public: search engines may show it in their results, photos included, and keep a copy for a while after it is taken down; if you hide your profile in a country, an option also asks them to show neither your profile nor your photos. A pause takes it off the site at once; so does closing your account, which erases everything it showed, with your photos, 14 days later if you do not come back. Shared in a messaging app, the link to your profile shows IntimX’s image, never your photo.

Can I hide my profile in certain countries?

Yes, in your profile, under “Discretion”: 10 countries at most, never Switzerland. Visitors from a hidden country find your profile neither in the lists nor at its address, which answers them as a page that does not exist. The country is worked out from the connection, without keeping anything, and a VPN can change it. Search engines crawl the site from other countries: an option also asks them to show neither your profile nor your photos.

Your profile

How do clients reach me, and how often has my contact been requested?

Through the contact details you give in your profile: a phone number, with “Reachable on WhatsApp at this number” ticked if it is, a Telegram username, or both. You need at least one to publish, and a published profile always keeps one: to remove the last, pause your profile first. A foreign number is accepted, written in international format, with the plus sign and the country code.

The visitor presses “Show the number” (“Show the contact” if you only give a Telegram username); the WhatsApp and Telegram buttons open the chat with a pre-filled message saying that they saw your profile on IntimX. There is no messaging on the site: you deal with each other directly.

Your provider area shows, under “Your last 30 days”, how many times your contact was requested (“Contact requests”), and “All your statistics” gives the detail, with your visits and where they come from. From the same internet connection, a visit or a request counts only once a day, and your own do not count while you are signed in.

Where does my profile appear?

In the lists of your category (girls, men, trans, or duo for a duo profile), of your service (escort, massage or BDSM), of your city and of your canton, and in the site’s search. It may also appear on the home page, among the newest profiles of your category, and in the “You may also like” section of other profiles in your category, in your city or a nearby one. You choose one city and one service.

The site is available in 8 languages: your practical info and the languages you speak are shown in the visitor’s language; your headline and introduction stay as you wrote them.

We do not promise any number of clients: your provider area shows you your visits, where they come from, and how many times your contact has been requested. If you hide your profile in certain countries, it does not appear to visitors who are there.

I am moving to another city, or working elsewhere for a while: what should I do?

A profile has one city at a time. Change it in your profile, under “Location”: your profile moves at once into the lists of the new city and its canton, and the address of your page does not change. A city cannot be scheduled in advance: change it when you arrive. If you go to your clients, tick “I travel” in “Practical info”.

How many photos, and which ones?

Up to 20 photos, 12 MB at most each, in JPEG, PNG, WebP or HEIC (iPhone photos); you can upload several at a time. You choose their order: the first is the one seen in the lists. They are not required to publish, but they are recommended; your face is not required either.

Only publish photos you hold the rights to, in which every visible person is an adult and has consented, and that you are willing to show in public. What you allow us to do with them: see our terms of use.

Rates, hours, absences: what can I show?

In “Practical info”, you can show:

  • your rates: a price in francs per duration, or “Rates on request”; in that case, when a visitor sorts by price, your profile comes after those that show a price;
  • your hours: your time slots, “24/7” or “By appointment”; they decide when your profile shows as “Available now”; without hours, your profile page says nothing about your availability, and the “Available now” filter never shows you;
  • an absence: dates, 90 days at most; your profile leaves the lists in the meantime, its page stays online with the return date, then it comes back to the lists on its own;
  • where to meet you: whether you receive clients, whether you travel;
  • your services, chosen from a list;
  • the payment methods you accept.

None of this is required to publish.

Your account

Can I change my display name, or the address of my page?

The display name is chosen once, at registration: it cannot be changed afterwards. The address of your page starts from it; you can change it in your profile, under “Profile address”, as long as your profile has never been published, and never after that, so that links already shared keep working.

I cannot find the confirmation e‑mail, or I have forgotten my password: what should I do?

  • The confirmation e‑mail: the link comes with the welcome e‑mail; also look in your spam folder. Otherwise, sign in with your password: a new link, valid for 24 hours, goes to your mailbox (at most one an hour). You enter your provider area only once your address is confirmed.
  • The password: on the sign-in page, “Forgot your password?” sends you a link valid for 60 minutes; only the latest link received works. In your provider area, on the “Account” page, you can also change it by giving the old one.
  • A locked sign-in: after 10 failed attempts in a row, sign-in is locked for 15 minutes; choosing a new password lifts the lock.

Choosing a new password closes your sessions open on other devices; chosen through “Forgot your password?”, it also confirms your address. A typo in the address you registered with? The link went to the address you typed: create your account again, with the right one. A confirmed address is changed on request: write to privacy@intimx.ch from that address, giving the new one; if you no longer have access to that mailbox, the team asks you for a new identity file. A confirmation link is then sent to the new address, your open sessions are closed, and the old address is told of the change. Do you think someone has accessed your account? Change your password, then write to support@intimx.ch.

Can I pause my profile or delete everything?

Yes, at any time, from your provider area.

  • Pause: your profile and your photos leave the site at once; you put it back online from your provider area, as long as it still meets the conditions for publication.
  • Closing: you close your account by confirming with your password, and an e‑mail confirms it. Your profile and your photos leave the site at once, but nothing is erased for 14 days: come back whenever you like, through the link in that e‑mail or by signing in. After that, everything your profile showed is erased, with your photos. Only the address of your page stays reserved, so that no other profile takes it: it no longer leads anywhere. Your display name, your e‑mail address, your credentials and your identity file, selfie included, are destroyed later.

Before closing, you can download your data as a single file: your account, your acceptances of the texts and your sign-ins, your profile, the list of your photos, the list of the e‑mails we have sent you, your profile’s statistics, the moderation decisions, your referrals, your identity file and your duo profiles. Your identity documents and your photos themselves are handed over to you on request, to privacy@intimx.ch. What remains afterwards, and for how long: see our privacy policy.

My profile has been reported or sanctioned: what happens?

A report never takes a profile down on its own: a member of the team reviews it and decides. Without taking a measure, the team may remove a photo, take your profile off the lists until it is corrected, or correct its service, its category or its locality: an e‑mail tells you so, and the reason, when there is one, shows in your provider area. Each of the following measures is also announced to you by e‑mail, and its reason shows in your provider area, under “Moderation decisions”:

  • Warning: your profile stays online;
  • Suspension or Removal: your profile leaves the site.

The reason comes from a closed list, translated into your language; the team may add a note. The team lifts a suspension once the matter is resolved: when you correct your profile or your gallery, it reviews the suspension again. A suspension for a doubt about age comes with a new identity check, which the “Identity” page guides you through. A removal is lifted only to correct a mistake by the team. A profile that was published then comes back on the site, as long as it still meets the conditions for publication; a duo profile comes back as a draft, which its members put back online from their provider area. Lastly, the team may close an account, in particular a minor’s: the profile and its photos leave the site at once and are erased from it, signing in is refused, and nothing reactivates an account the team has closed. Do you think a decision is a mistake? Write to support@intimx.ch.

The ambassador programme

How do referrals work?

Once your profile is published, your provider area gives you an invitation link, which you send yourself to a person in the trade: IntimX never sends it in your place. When their profile is published for the first time, after their identity has been checked, you receive 3 highlight days — unless it is a duo profile formed with you that makes them count — and so do they. You see how many invited people have published their profile and count for you, never their names. The programme never gives money; its full rules are in the terms of use.

What is the “Highlighted” band?

At the top of some lists, a band shows, for a few days, up to 3 profiles from that list. The places are obtained under written rules, unrelated to any rating. The order of the list does not depend on it, and each profile also keeps its place in it.

Still have a question?

How do I reach the IntimX team?

By e‑mail:

The site’s e‑mails are sent from noreply@intimx.ch: a reply to one of them reaches support@intimx.ch. Who runs the site: see our imprint.